Contact the Data Warehouse Team
The Victorian Water Resources Data Warehouse team supports researchers, planners, government staff, and the public in locating, requesting, and interpreting Victoria's water monitoring records. Use the channels below to reach the right team.
How Can We Help?
Victorian Water Resources Data Warehouse handles enquiries across four areas. Select the channel that best matches your need to reach the correct team directly.
General and Data Enquiries
Victorian Water Resources Data Warehouse handles all data requests, access enquiries, and general questions through the main data team inbox. Use this address for dataset requests, coverage questions, and information about contributing agencies.
data@vwrdw.vic.gov.auRequest a Specific Dataset
Victorian Water Resources Data Warehouse processes targeted dataset requests by email. Include the monitoring category, region or catchment, and the date range required. The data team responds within five business days.
Submit a Dataset RequestAPI and Automated Data Access
Victorian Water Resources Data Warehouse provides API documentation and bulk-download options for researchers and developers who need programmatic or automated access to monitoring time series. Contact the technical team to receive API credentials and documentation.
Request API AccessPortal and Technical Issues
Victorian Water Resources Data Warehouse technical support covers portal access problems, missing records, data format questions, and reporting of incorrect or incomplete monitoring entries. Include the dataset name and affected monitoring site in your message.
Report a Technical IssueReach Victorian Water Resources Data Warehouse
Victorian Water Resources Data Warehouse is a public service of the Government of Victoria. All contact is handled during standard Victorian government business hours.
Free and Open Data
Victorian Water Resources Data Warehouse provides all monitoring datasets at no cost under Creative Commons Attribution 4.0. No registration is required for standard access. API credentials are issued on request.
Ask about open access →Frequently Asked Questions
Victorian Water Resources Data Warehouse receives enquiries from a wide range of users. The answers below cover the most common questions from researchers, planners, and the public.
How do I request a dataset from Victorian Water Resources Data Warehouse?
Victorian Water Resources Data Warehouse processes dataset requests by email at data@vwrdw.vic.gov.au. Include the monitoring category (Surface Water Quality, Streamflow and Quantity, Groundwater Records, or Stream Health), the region or catchment, and the date range you need. The data team will confirm availability and provide the data in an agreed format within five business days.
Does Victorian Water Resources Data Warehouse charge for data access?
Victorian Water Resources Data Warehouse provides all datasets at no cost. Data is supplied under Creative Commons Attribution 4.0, which requires attribution to the Victorian Water Resources Data Warehouse and the contributing agency when the data is published or reproduced.
Is API access available for automated or bulk downloads?
Victorian Water Resources Data Warehouse offers API access and bulk-download options for researchers and developers. Contact the team at data@vwrdw.vic.gov.au with the subject line "API Access Request" to receive API documentation and credentials.
Which agencies contribute data to the Victorian Water Resources Data Warehouse?
Victorian Water Resources Data Warehouse compiles monitoring records from the Department of Energy, Environment and Climate Action (DEECA), the Groundwater Management System (GMS), all ten Catchment Management Authorities, and five rural water corporations. Each agency contributes data under established data-sharing agreements.
What monitoring parameters does the warehouse cover?
Victorian Water Resources Data Warehouse holds records across four core categories: Surface Water Quality (pH, salinity, turbidity, dissolved oxygen, phosphorus), Streamflow and Quantity (water levels, river discharge, streamflow volumes), Groundwater Records (bore logs, water table levels, aquifer pressures), and Stream Health (ISC ratings, riparian condition, in-stream habitat, biological indicators).
How far back do the historical records go?
Victorian Water Resources Data Warehouse holds records from the 1960s onward for some monitoring stations. Streamflow records for 14 key gauging stations in the Goulburn Broken and North East regions now extend back to 1965 following recent digitisation of historical paper records. Coverage varies by dataset category and monitoring site.
Ready to Access Victoria's Water Data?
Victorian Water Resources Data Warehouse provides open access to decades of environmental monitoring records. Email the data team to get started.